@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=Poppins:wght@600;700;800;900&display=swap');

:root {
  --ci-blue-marianne:  #000091;
  --ci-blue-marianne-light: #1a1a6e;
  --ci-blue-electric:  #007bff;
  --ci-teal:           #2EC4B6;
  --ci-gold:           #F4A261;
  --ci-ink:            #1E1E1E;
  --ci-ink-soft:       #5a5a5a;
  --ci-line:           rgba(200, 190, 170, 0.25);
  --ci-cream:          #f7f4ed;
  --ci-cream-warm:     #f5f2eb;
  --ci-cream-deep:     #efeae1;
  --ci-danger:         #dc3545;
  --ci-glass-bg:       rgba(247, 244, 237, 0.55);
  --ci-glass-shadow:   0 15px 35px rgba(40, 30, 10, 0.08);
  --ci-shadow-sm:      0 4px 12px rgba(40, 30, 10, 0.04);
  --ci-shadow-md:      0 8px 24px rgba(0, 0, 145, 0.15);
  --ci-shadow-lg:      0 15px 35px rgba(40, 30, 10, 0.08);
  --ci-shadow-cta:     0 8px 24px rgba(0, 0, 145, 0.25);
  --ci-grad-primary:   linear-gradient(135deg, #000091, #007bff);
  --ci-grad-accent:    linear-gradient(135deg, #007bff, #2EC4B6);
  --ci-grad-invert:    linear-gradient(135deg, #000091 0%, #1a1a6e 100%);
  --ci-font-sans:      'Inter', -apple-system, sans-serif;
  --ci-font-display:   'Poppins', 'Inter', sans-serif;
}

* { box-sizing: border-box; }

.civik {
  font-family: var(--ci-font-sans);
  color: var(--ci-ink);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

.civik-grad-text {
  background: var(--ci-grad-primary);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

/* ==================== MOBILE FRAME ==================== */
.phone {
  width: 390px;
  height: 844px;
  background: var(--ci-cream);
  border-radius: 48px;
  box-shadow: 0 0 0 12px #1a1a1a, 0 0 0 14px #2a2a2a, 0 40px 80px rgba(40,30,10,.18);
  position: relative;
  overflow: hidden;
  font-family: var(--ci-font-sans);
  color: var(--ci-ink);
}
.phone::before {
  content: '';
  position: absolute;
  top: 12px; left: 50%;
  transform: translateX(-50%);
  width: 122px; height: 32px;
  background: #0a0a0a;
  border-radius: 20px;
  z-index: 100;
}
.phone-status {
  height: 50px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 32px 0;
  font-family: var(--ci-font-display);
  font-weight: 600;
  font-size: 15px;
  color: var(--ci-ink);
  position: relative;
  z-index: 5;
}
.phone-status .right {
  display: flex; gap: 6px; align-items: center;
}
.phone-status svg { width: 16px; height: 11px; }
.phone-body {
  height: calc(100% - 50px);
  overflow: hidden;
  position: relative;
}

/* ==================== CITIZEN — HOME ==================== */
.c-home-header {
  background: linear-gradient(135deg, #000091 0%, #1a1a6e 60%, #0d2466 100%);
  padding: 16px 22px 28px;
  position: relative;
  overflow: hidden;
}
.c-home-header::after {
  content: '';
  position: absolute;
  top: -40px; right: -40px;
  width: 220px; height: 220px;
  background: radial-gradient(circle, rgba(0,123,255,.4) 0%, transparent 70%);
  pointer-events: none;
}
.c-commune-row {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 14px;
  position: relative; z-index: 2;
}
.c-commune-id {
  display: flex; align-items: center; gap: 10px;
}
.c-crest {
  width: 36px; height: 44px;
  background: linear-gradient(160deg, #efeae1, #d6cdba);
  clip-path: polygon(0 0, 100% 0, 100% 70%, 50% 100%, 0 70%);
  display: flex; align-items: center; justify-content: center;
  position: relative;
  font-family: var(--ci-font-display);
  font-weight: 800; color: var(--ci-blue-marianne);
  font-size: 11px;
  border: 1.5px solid #c8b88a;
}
.c-crest::after {
  content: '';
  position: absolute; top: 50%; left: 50%;
  transform: translate(-50%, -55%);
  width: 16px; height: 16px;
  background: var(--ci-blue-marianne);
  clip-path: polygon(50% 0%, 100% 38%, 82% 100%, 18% 100%, 0% 38%);
}
.c-commune-meta { color: rgba(255,255,255,.65); font-size: 10px; font-weight: 600; letter-spacing: .8px; text-transform: uppercase; }
.c-commune-name { color: #fff; font-size: 12px; font-weight: 600; }
.c-burger {
  width: 38px; height: 38px;
  border-radius: 12px;
  background: rgba(255,255,255,.12);
  border: 1px solid rgba(255,255,255,.18);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
}
.c-greeting {
  font-family: var(--ci-font-display);
  color: #fff;
  font-size: 32px;
  font-weight: 800;
  letter-spacing: -1px;
  line-height: 1.1;
  margin-bottom: 8px;
  position: relative; z-index: 2;
}
.c-greeting span { color: #fff; }
.c-tagline {
  color: rgba(255,255,255,.78);
  font-size: 13px;
  line-height: 1.5;
  margin-bottom: 18px;
  position: relative; z-index: 2;
}
.c-tagline b { color: #fff; font-weight: 600; }
.c-search {
  background: rgba(255,255,255,.96);
  border-radius: 9999px;
  padding: 10px 8px 10px 20px;
  display: flex; align-items: center;
  gap: 10px;
  box-shadow: 0 12px 28px rgba(0,0,0,.18);
  position: relative; z-index: 2;
}
.c-search-input {
  flex: 1; border: 0; outline: 0; background: none;
  color: var(--ci-ink-soft);
  font-size: 14px;
  font-family: var(--ci-font-sans);
}
.c-search-mic {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: var(--ci-teal);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  box-shadow: 0 4px 12px rgba(46,196,182,.4);
}

.c-quick-actions {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 10px;
  padding: 18px 18px 0;
}
.c-qa {
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 18px;
  padding: 14px 6px 12px;
  text-align: center;
  box-shadow: 0 4px 12px rgba(40,30,10,.04);
}
.c-qa-icon {
  width: 38px; height: 38px;
  border-radius: 12px;
  background: var(--ci-cream-deep);
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
  margin: 0 auto 6px;
}
.c-qa-label {
  font-size: 11px;
  font-weight: 600;
  color: var(--ci-ink);
}

.c-section-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 22px 22px 10px;
}
.c-section-head .eyebrow {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--ci-teal);
}
.c-section-head a {
  font-size: 12px;
  font-weight: 600;
  color: var(--ci-ink-soft);
}

.c-alert-card {
  margin: 0 18px 12px;
  background: linear-gradient(135deg, #fff7ed 0%, #ffedd5 100%);
  border: 1px solid rgba(244,162,97,.35);
  border-radius: 18px;
  padding: 14px 16px;
  display: flex; gap: 12px; align-items: flex-start;
  position: relative;
  overflow: hidden;
}
.c-alert-card.urgent { background: linear-gradient(135deg, #fef2f2 0%, #fee2e2 100%); border-color: rgba(220,53,69,.3); }
.c-alert-icon {
  width: 36px; height: 36px;
  border-radius: 10px;
  background: #fff;
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-gold);
  flex-shrink: 0;
}
.c-alert-card.urgent .c-alert-icon { color: var(--ci-danger); }
.c-alert-body { flex: 1; }
.c-alert-tag {
  font-size: 9.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .8px;
  color: var(--ci-gold);
  margin-bottom: 3px;
}
.c-alert-card.urgent .c-alert-tag { color: var(--ci-danger); }
.c-alert-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 14px;
  color: var(--ci-ink);
  line-height: 1.25;
  margin-bottom: 4px;
}
.c-alert-meta {
  font-size: 11.5px;
  color: var(--ci-ink-soft);
  line-height: 1.4;
}

.c-event-card {
  margin: 0 18px;
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 18px;
  padding: 12px 14px;
  display: flex; gap: 12px; align-items: center;
  box-shadow: var(--ci-shadow-sm);
}
.c-event-date {
  width: 50px; height: 56px;
  background: var(--ci-blue-marianne);
  border-radius: 12px;
  display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  color: #fff;
  flex-shrink: 0;
}
.c-event-date .month { font-size: 9px; font-weight: 700; text-transform: uppercase; letter-spacing: 1.2px; opacity: .8; }
.c-event-date .day { font-family: var(--ci-font-display); font-size: 22px; font-weight: 800; line-height: 1; margin-top: 2px; }
.c-event-body { flex: 1; }
.c-event-title { font-family: var(--ci-font-display); font-weight: 700; font-size: 14px; color: var(--ci-ink); margin-bottom: 2px; }
.c-event-meta { font-size: 11.5px; color: var(--ci-ink-soft); }
.c-event-arrow { color: var(--ci-ink-soft); }

/* ==================== SIGNALEMENT WIZARD ==================== */
.c-topbar {
  background: var(--ci-cream);
  padding: 12px 20px;
  display: flex; align-items: center; gap: 12px;
  border-bottom: 1px solid var(--ci-line);
}
.c-back {
  width: 36px; height: 36px;
  border-radius: 50%;
  border: 1px solid var(--ci-line);
  background: #fff;
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
}
.c-topbar-title {
  flex: 1;
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 17px;
  color: var(--ci-blue-marianne);
}
.c-topbar-step {
  font-size: 11.5px;
  font-weight: 600;
  color: var(--ci-teal);
}
.c-stepper {
  height: 4px;
  margin: 0 20px 18px;
  background: var(--ci-cream-deep);
  border-radius: 2px;
  overflow: hidden;
  display: flex;
}
.c-stepper-fill {
  background: var(--ci-grad-accent);
  border-radius: 2px;
}

.c-photo {
  margin: 14px 20px 18px;
  height: 220px;
  border-radius: 22px;
  background: linear-gradient(180deg, #2a2a2a 0%, #1a1a1a 100%);
  position: relative;
  overflow: hidden;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 12px 24px rgba(40,30,10,.15);
}
.c-photo::after {
  content: '';
  position: absolute;
  width: 70px; height: 70px;
  border-radius: 50%;
  background: radial-gradient(circle, #0a0a0a 35%, #1a1a1a 60%, #2a2a2a 80%);
  box-shadow: 0 0 40px rgba(0,0,0,.7) inset;
}
.c-photo-tag {
  position: absolute;
  top: 14px; left: 14px;
  background: rgba(247,244,237,.92);
  backdrop-filter: blur(8px);
  border: 1px solid rgba(255,255,255,.2);
  padding: 6px 12px;
  border-radius: 9999px;
  font-size: 11px;
  font-weight: 600;
  color: var(--ci-blue-marianne);
  display: flex; align-items: center; gap: 6px;
  z-index: 5;
}
.c-photo-tag .dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--ci-teal);
  box-shadow: 0 0 0 3px rgba(46,196,182,.25);
}

.c-marianne-fill {
  margin: 0 20px 16px;
  display: flex; gap: 8px; align-items: center;
}
.c-marianne-fill-eyebrow {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--ci-teal);
}
.c-marianne-avatar {
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--ci-grad-primary);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  font-size: 10px;
  flex-shrink: 0;
}

.c-form-row {
  margin: 0 20px 10px;
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 16px;
  padding: 12px 14px;
  display: flex; align-items: center; gap: 10px;
}
.c-form-icon {
  width: 30px; height: 30px;
  border-radius: 9px;
  background: var(--ci-cream-deep);
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
  flex-shrink: 0;
}
.c-form-body { flex: 1; }
.c-form-label {
  font-size: 10.5px;
  font-weight: 600;
  color: var(--ci-ink-soft);
  text-transform: uppercase;
  letter-spacing: .5px;
}
.c-form-value {
  font-size: 13.5px;
  font-weight: 600;
  color: var(--ci-ink);
  margin-top: 2px;
}
.c-check {
  color: var(--ci-teal);
}

.c-form-input {
  margin: 0 20px 14px;
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 16px;
  padding: 12px 14px;
}
.c-form-input .label {
  font-size: 10.5px;
  font-weight: 600;
  color: var(--ci-ink-soft);
  text-transform: uppercase;
  letter-spacing: .5px;
  margin-bottom: 6px;
}
.c-form-input .placeholder {
  font-size: 13.5px;
  color: rgba(94,94,94,.55);
}

.c-bottom-actions {
  position: absolute;
  bottom: 0; left: 0; right: 0;
  padding: 14px 20px 24px;
  background: linear-gradient(180deg, transparent, var(--ci-cream) 30%);
  display: flex; gap: 10px;
}
.c-btn {
  flex: 1;
  padding: 14px 20px;
  border-radius: 9999px;
  font-family: var(--ci-font-sans);
  font-weight: 600;
  font-size: 14px;
  border: 0;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  gap: 6px;
}
.c-btn-secondary {
  background: #fff;
  color: var(--ci-blue-marianne);
  border: 1px solid var(--ci-line);
}
.c-btn-primary {
  background: var(--ci-grad-primary);
  color: #fff;
  box-shadow: var(--ci-shadow-cta);
}

/* ==================== DEMARCHE WIZARD ==================== */
.c-demarche-stepper {
  margin: 8px 20px 4px;
  display: flex; align-items: center; gap: 6px;
}
.c-demarche-stepper .seg {
  flex: 1; height: 4px; border-radius: 2px;
  background: var(--ci-cream-deep);
}
.c-demarche-stepper .seg.active { background: var(--ci-grad-accent); }
.c-demarche-meta {
  margin: 14px 20px 0;
  font-size: 10.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--ci-teal);
}
.c-demarche-q {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 26px;
  line-height: 1.15;
  letter-spacing: -.8px;
  color: var(--ci-blue-marianne);
  margin: 6px 20px 6px;
}
.c-demarche-help {
  font-size: 13.5px;
  color: var(--ci-ink-soft);
  margin: 0 20px 18px;
  line-height: 1.5;
}

.c-radio {
  margin: 0 20px 10px;
  background: #fff;
  border: 1.5px solid var(--ci-line);
  border-radius: 18px;
  padding: 14px 16px;
  display: flex; align-items: center; gap: 12px;
  transition: all .25s cubic-bezier(0.34, 1.56, 0.64, 1);
}
.c-radio.active {
  border-color: var(--ci-teal);
  background: linear-gradient(135deg, rgba(46,196,182,.06), rgba(46,196,182,.02));
  box-shadow: 0 6px 18px rgba(46,196,182,.18);
}
.c-radio-icon {
  width: 38px; height: 38px;
  border-radius: 12px;
  background: var(--ci-cream-deep);
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
  flex-shrink: 0;
}
.c-radio.active .c-radio-icon {
  background: var(--ci-teal);
  color: #fff;
}
.c-radio-body { flex: 1; }
.c-radio-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 14.5px;
  color: var(--ci-ink);
}
.c-radio-sub {
  font-size: 12px;
  color: var(--ci-ink-soft);
  margin-top: 2px;
}
.c-radio-circle {
  width: 22px; height: 22px;
  border-radius: 50%;
  border: 1.5px solid var(--ci-line);
  flex-shrink: 0;
  background: #fff;
  position: relative;
}
.c-radio.active .c-radio-circle {
  border-color: var(--ci-teal);
  background: var(--ci-teal);
}
.c-radio.active .c-radio-circle::after {
  content: '';
  position: absolute; top: 50%; left: 50%;
  transform: translate(-50%, -50%);
  width: 8px; height: 8px;
  border-radius: 50%;
  background: #fff;
}

.c-tip {
  margin: 16px 20px 0;
  background: rgba(46,196,182,.08);
  border: 1px solid rgba(46,196,182,.2);
  border-radius: 14px;
  padding: 10px 14px;
  display: flex; gap: 10px; align-items: flex-start;
}
.c-tip-avatar {
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--ci-grad-primary);
  flex-shrink: 0;
  margin-top: 1px;
  display: flex; align-items: center; justify-content: center;
  color: #fff;
}
.c-tip-text {
  font-size: 12px;
  color: var(--ci-ink);
  line-height: 1.45;
}
.c-tip-text b { color: var(--ci-blue-marianne); font-weight: 700; }

/* ==================== SOURCES SCREEN ==================== */
.c-sources-section {
  padding: 16px 20px 0;
}
.c-sources-eyebrow {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1.2px;
  color: var(--ci-ink-soft);
  margin-bottom: 6px;
}
.c-q-text {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 16px;
  color: var(--ci-ink);
  line-height: 1.4;
  margin-bottom: 18px;
}
.c-marianne-resp {
  background: rgba(247,244,237,.6);
  border: 1px solid var(--ci-line);
  border-radius: 14px;
  padding: 12px 14px;
  font-size: 13px;
  line-height: 1.55;
  color: var(--ci-ink);
  margin-bottom: 18px;
}
.c-marianne-resp b { color: var(--ci-blue-marianne); }

.c-source-card {
  margin: 0 0 10px;
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 14px;
  padding: 12px 14px;
  display: flex; gap: 12px; align-items: center;
  box-shadow: var(--ci-shadow-sm);
}
.c-source-icon {
  width: 38px; height: 38px;
  border-radius: 10px;
  background: var(--ci-cream-deep);
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
  flex-shrink: 0;
}
.c-source-body { flex: 1; min-width: 0; }
.c-source-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13.5px;
  color: var(--ci-ink);
  line-height: 1.25;
  margin-bottom: 3px;
}
.c-source-meta {
  font-size: 11.5px;
  color: var(--ci-ink-soft);
  margin-bottom: 5px;
}
.c-source-tag {
  display: inline-block;
  padding: 2px 7px;
  border-radius: 9999px;
  font-size: 9.5px;
  font-weight: 700;
  letter-spacing: .5px;
  text-transform: uppercase;
}
.tag-officiel { background: rgba(0,0,145,.08); color: var(--ci-blue-marianne); }
.tag-communal { background: rgba(46,196,182,.12); color: #1d8b80; }
.tag-partenaire { background: rgba(244,162,97,.15); color: #b56821; }
.c-source-arrow {
  color: var(--ci-ink-soft);
  flex-shrink: 0;
}

.c-validation {
  margin: 12px 20px 0;
  background: linear-gradient(135deg, rgba(46,196,182,.1), rgba(46,196,182,.04));
  border: 1px solid rgba(46,196,182,.25);
  border-radius: 14px;
  padding: 12px 14px;
}
.c-val-head {
  display: flex; align-items: center; gap: 8px;
  margin-bottom: 6px;
}
.c-val-check {
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--ci-teal);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
}
.c-val-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  color: #1d8b80;
}
.c-val-text {
  font-size: 11.5px;
  color: var(--ci-ink-soft);
  line-height: 1.45;
}
.c-val-actions {
  display: flex; gap: 8px;
  margin-top: 10px;
}
.c-chip {
  padding: 6px 12px;
  border-radius: 9999px;
  font-size: 11.5px;
  font-weight: 600;
  border: 1px solid var(--ci-line);
  background: #fff;
  color: var(--ci-ink);
  display: inline-flex;
  gap: 4px; align-items: center;
}
.c-chip.teal {
  background: var(--ci-teal);
  border-color: var(--ci-teal);
  color: #fff;
}

/* ==================== CHAT (MARIANNE CONVERSATION) ==================== */
.c-chat-header {
  background: linear-gradient(135deg, #000091 0%, #1a1a6e 100%);
  padding: 14px 20px 16px;
  display: flex; align-items: center; gap: 12px;
}
.c-chat-back {
  width: 34px; height: 34px;
  border-radius: 50%;
  background: rgba(255,255,255,.12);
  border: 1px solid rgba(255,255,255,.18);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
}
.c-chat-id { flex: 1; }
.c-chat-name {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 15px;
  color: #fff;
}
.c-chat-status {
  font-size: 11px;
  color: rgba(255,255,255,.7);
  display: flex; align-items: center; gap: 4px;
}
.c-chat-status .dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--ci-teal);
  box-shadow: 0 0 0 2px rgba(46,196,182,.3);
}
.c-chat-marianne {
  width: 38px; height: 38px;
  border-radius: 50%;
  background: var(--ci-grad-accent);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  font-family: var(--ci-font-display);
  font-weight: 800;
}

.c-chat-body {
  padding: 16px 18px 100px;
  overflow-y: auto;
  height: calc(100% - 70px);
  background: var(--ci-cream);
}
.c-bubble-row {
  display: flex; gap: 8px; margin-bottom: 14px; align-items: flex-end;
}
.c-bubble-row.user { justify-content: flex-end; }
.c-bubble-avatar {
  width: 26px; height: 26px;
  border-radius: 50%;
  background: var(--ci-grad-accent);
  flex-shrink: 0;
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  font-size: 10px; font-weight: 700;
}
.c-bubble {
  max-width: 78%;
  padding: 12px 16px;
  font-size: 14px;
  line-height: 1.55;
}
.c-bubble.bot {
  background: rgba(255, 255, 255, 0.96);
  border: 1px solid var(--ci-line);
  border-radius: 16px 16px 16px 4px;
  color: var(--ci-ink);
  box-shadow: var(--ci-shadow-sm);
  backdrop-filter: blur(10px);
  padding: 14px 18px;
}
/* Hiérarchie typographique premium des réponses Marianne */
.c-bubble.bot b { color: var(--ci-blue-marianne); font-weight: 700; }
.c-bubble.bot h4 {
  font-family: var(--ci-font-display, var(--ci-font-sans));
  font-size: 14.5px;
  font-weight: 700;
  color: var(--ci-blue-marianne);
  margin: 0 0 8px;
  line-height: 1.3;
  letter-spacing: -0.01em;
}
.c-bubble.bot h4 + p, .c-bubble.bot h4 + ul, .c-bubble.bot h4 + ol { margin-top: 0; }
.c-bubble.bot p { margin: 0 0 10px; }
.c-bubble.bot p:last-child { margin-bottom: 0; }
.c-bubble.bot ul, .c-bubble.bot ol {
  margin: 6px 0 10px;
  padding-left: 22px;
  list-style: none;
  position: relative;
}
.c-bubble.bot ul:last-child, .c-bubble.bot ol:last-child { margin-bottom: 0; }
.c-bubble.bot ul li, .c-bubble.bot ol li {
  position: relative;
  padding: 3px 0;
  line-height: 1.5;
}
.c-bubble.bot ul li::before {
  content: '';
  position: absolute;
  left: -16px;
  top: 12px;
  width: 6px;
  height: 6px;
  background: var(--ci-teal);
  border-radius: 50%;
}
.c-bubble.bot ol { counter-reset: cibo-li; padding-left: 30px; }
.c-bubble.bot ol li { counter-increment: cibo-li; }
.c-bubble.bot ol li::before {
  content: counter(cibo-li);
  position: absolute;
  left: -28px;
  top: 4px;
  width: 20px;
  height: 20px;
  background: var(--ci-blue-marianne);
  color: #fff;
  border-radius: 50%;
  font-size: 10.5px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}
.c-bubble.bot a { color: var(--ci-blue-electric); text-decoration: underline; text-underline-offset: 2px; }
.c-bubble.bot a:hover { color: var(--ci-teal); }
.c-bubble.user {
  background: var(--ci-grad-invert);
  color: #fff;
  border-radius: 16px 16px 4px 16px;
  box-shadow: 0 6px 14px rgba(0,0,145,.18);
}

.c-source-chips {
  display: flex; flex-wrap: wrap; gap: 6px;
  margin: 6px 0 0 34px;
}
.c-source-chip {
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 9999px;
  padding: 4px 9px;
  font-size: 10.5px;
  font-weight: 600;
  color: var(--ci-blue-marianne);
  display: inline-flex; align-items: center; gap: 4px;
  box-shadow: var(--ci-shadow-sm);
}
.c-source-chip svg { width: 11px; height: 11px; }

.c-action-card {
  margin: 8px 0 0 34px;
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 14px;
  padding: 10px 12px;
  display: flex; gap: 10px; align-items: center;
  max-width: 78%;
  box-shadow: var(--ci-shadow-sm);
}
.c-action-card-icon {
  width: 32px; height: 32px;
  border-radius: 10px;
  background: var(--ci-grad-accent);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  flex-shrink: 0;
}
.c-action-card-body { flex: 1; }
.c-action-card-title { font-family: var(--ci-font-display); font-weight: 700; font-size: 12.5px; color: var(--ci-ink); }
.c-action-card-sub { font-size: 11px; color: var(--ci-ink-soft); margin-top: 1px; }
.c-action-card-arrow { color: var(--ci-teal); }

.c-typing {
  display: inline-flex; gap: 4px;
  padding: 12px 16px;
  background: rgba(247,244,237,.7);
  border: 1px solid var(--ci-line);
  border-radius: 16px 16px 16px 4px;
  margin-left: 34px;
}
.c-typing .dot {
  width: 7px; height: 7px;
  border-radius: 50%;
  background: var(--ci-teal);
  animation: tDot 1.2s ease-in-out infinite;
}
.c-typing .dot:nth-child(2) { animation-delay: .15s; }
.c-typing .dot:nth-child(3) { animation-delay: .3s; }
@keyframes tDot {
  0%, 60%, 100% { transform: translateY(0); opacity: .4; }
  30% { transform: translateY(-5px); opacity: 1; }
}

.c-composer {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  padding: 10px 16px 22px;
  background: linear-gradient(180deg, transparent, rgba(247,244,237,.95) 30%);
  display: flex; gap: 8px; align-items: center;
}
.c-composer-input {
  flex: 1;
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 9999px;
  padding: 10px 14px;
  font-size: 13px;
  color: var(--ci-ink-soft);
  display: flex; align-items: center; gap: 8px;
  box-shadow: var(--ci-shadow-sm);
}
.c-composer-input .placeholder { flex: 1; }
.c-composer-input .icons { display: flex; gap: 8px; color: var(--ci-ink-soft); }
.c-composer-send {
  width: 42px; height: 42px;
  border-radius: 50%;
  background: var(--ci-grad-primary);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  box-shadow: var(--ci-shadow-cta);
}

/* ==================== AGENT BACK-OFFICE ==================== */
.desktop {
  width: 1280px;
  height: 800px;
  background: var(--ci-cream);
  border-radius: 14px;
  box-shadow: 0 30px 70px rgba(40,30,10,.18);
  overflow: hidden;
  display: flex;
  flex-direction: column;
  font-family: var(--ci-font-sans);
  color: var(--ci-ink);
}
.desktop-chrome {
  height: 36px;
  background: var(--ci-cream-deep);
  border-bottom: 1px solid var(--ci-line);
  display: flex; align-items: center;
  padding: 0 14px;
  gap: 8px;
  flex-shrink: 0;
}
.desktop-chrome .lights { display: flex; gap: 6px; }
.desktop-chrome .lights span {
  width: 11px; height: 11px;
  border-radius: 50%;
}
.desktop-chrome .lights span:nth-child(1) { background: #ff5f57; }
.desktop-chrome .lights span:nth-child(2) { background: #febc2e; }
.desktop-chrome .lights span:nth-child(3) { background: #28c840; }
.desktop-chrome .url {
  background: var(--ci-cream);
  border-radius: 6px;
  padding: 4px 14px;
  font-size: 12px;
  color: var(--ci-ink-soft);
  margin-left: 80px;
  width: 280px; text-align: center;
  font-family: var(--ci-font-sans);
}
.desktop-content { flex: 1; display: flex; min-height: 0; }

.a-sidebar {
  width: 240px;
  background: var(--ci-cream-warm);
  border-right: 1px solid var(--ci-line);
  flex-shrink: 0;
  display: flex; flex-direction: column;
}
.a-side-head {
  padding: 18px 18px 14px;
  border-bottom: 1px solid var(--ci-line);
  display: flex; align-items: center; gap: 10px;
}
.a-side-crest {
  width: 30px; height: 36px;
  background: linear-gradient(160deg, #f5f2eb, #d6cdba);
  clip-path: polygon(0 0, 100% 0, 100% 70%, 50% 100%, 0 70%);
  border: 1px solid #c8b88a;
  position: relative;
  flex-shrink: 0;
}
.a-side-crest::after {
  content: '';
  position: absolute; top: 50%; left: 50%;
  transform: translate(-50%, -55%);
  width: 12px; height: 12px;
  background: var(--ci-blue-marianne);
  clip-path: polygon(50% 0%, 100% 38%, 82% 100%, 18% 100%, 0% 38%);
}
.a-side-meta {
  font-size: 9.5px;
  font-weight: 700;
  letter-spacing: .8px;
  text-transform: uppercase;
  color: var(--ci-ink-soft);
}
.a-side-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  color: var(--ci-blue-marianne);
}
.a-nav { padding: 12px 10px; }
.a-nav-item {
  padding: 9px 12px;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 500;
  color: var(--ci-ink);
  display: flex; align-items: center; gap: 10px;
  margin-bottom: 2px;
  cursor: pointer;
}
.a-nav-item.active {
  background: var(--ci-blue-marianne);
  color: #fff;
}
.a-nav-item .count {
  margin-left: auto;
  background: var(--ci-cream-deep);
  color: var(--ci-blue-marianne);
  font-size: 10.5px;
  font-weight: 700;
  padding: 1px 7px;
  border-radius: 9999px;
}
.a-nav-item.active .count {
  background: rgba(255,255,255,.18);
  color: #fff;
}
.a-side-foot {
  margin-top: auto;
  padding: 14px;
  border-top: 1px solid var(--ci-line);
  font-size: 10.5px;
  color: var(--ci-ink-soft);
}

.a-inbox {
  width: 360px;
  border-right: 1px solid var(--ci-line);
  background: var(--ci-cream);
  display: flex; flex-direction: column;
  flex-shrink: 0;
}
.a-inbox-head {
  padding: 16px 18px 12px;
  border-bottom: 1px solid var(--ci-line);
}
.a-inbox-title {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 22px;
  letter-spacing: -.5px;
  color: var(--ci-blue-marianne);
  margin-bottom: 12px;
}
.a-tabs {
  display: flex; gap: 4px;
  margin-bottom: 10px;
}
.a-tab {
  padding: 5px 11px;
  border-radius: 9999px;
  font-size: 11.5px;
  font-weight: 600;
  background: transparent;
  color: var(--ci-ink-soft);
  border: 1px solid transparent;
  cursor: pointer;
}
.a-tab.active {
  background: #fff;
  color: var(--ci-blue-marianne);
  border-color: var(--ci-line);
  box-shadow: var(--ci-shadow-sm);
}
.a-tab .badge {
  background: var(--ci-gold);
  color: #fff;
  font-size: 9.5px;
  font-weight: 700;
  padding: 1px 5px;
  border-radius: 9999px;
  margin-left: 4px;
}
.a-search-bar {
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 10px;
  padding: 7px 12px;
  font-size: 12px;
  color: var(--ci-ink-soft);
  display: flex; align-items: center; gap: 8px;
}
.a-conv-list { flex: 1; overflow-y: auto; }
.a-conv {
  padding: 12px 18px;
  border-bottom: 1px solid var(--ci-line);
  cursor: pointer;
}
.a-conv.active {
  background: linear-gradient(90deg, rgba(0,0,145,.04), transparent);
  border-left: 3px solid var(--ci-blue-marianne);
  padding-left: 15px;
}
.a-conv-row {
  display: flex; justify-content: space-between; align-items: baseline;
  margin-bottom: 4px;
}
.a-conv-name {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  color: var(--ci-ink);
  display: flex; align-items: center; gap: 6px;
}
.a-conv-time { font-size: 10.5px; color: var(--ci-ink-soft); }
.a-conv-msg {
  font-size: 12px;
  color: var(--ci-ink-soft);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
  margin-bottom: 6px;
}
.a-conv-tags { display: flex; gap: 5px; align-items: center; }
.a-status {
  font-size: 9.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: .5px;
  padding: 2px 7px;
  border-radius: 9999px;
}
.s-auto { background: rgba(46,196,182,.12); color: #1d8b80; }
.s-valider { background: rgba(244,162,97,.18); color: #b56821; }
.s-escalade { background: rgba(0,0,145,.08); color: var(--ci-blue-marianne); }
.s-signal { background: rgba(220,53,69,.1); color: var(--ci-danger); }
.s-urgent { background: var(--ci-danger); color: #fff; }
.s-categ {
  font-size: 10.5px;
  color: var(--ci-ink-soft);
}

.a-detail {
  flex: 1;
  background: var(--ci-cream);
  display: flex; flex-direction: column;
  min-width: 0;
}
.a-detail-head {
  padding: 16px 24px 14px;
  border-bottom: 1px solid var(--ci-line);
  display: flex; align-items: center; gap: 14px;
}
.a-detail-headline { flex: 1; }
.a-detail-tag {
  font-size: 10px; font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--ci-teal);
  margin-bottom: 3px;
}
.a-detail-title {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 22px;
  color: var(--ci-blue-marianne);
  letter-spacing: -.5px;
}
.a-detail-meta {
  text-align: right;
  font-size: 11px;
  color: var(--ci-ink-soft);
}
.a-detail-meta b { color: var(--ci-ink); display: block; font-weight: 600; }
.a-detail-body {
  flex: 1;
  padding: 18px 24px;
  overflow-y: auto;
}
.a-msg {
  display: flex; gap: 10px;
  margin-bottom: 16px;
  max-width: 600px;
}
.a-msg.user { margin-left: 0; }
.a-msg-avatar {
  width: 30px; height: 30px;
  border-radius: 50%;
  background: var(--ci-cream-deep);
  color: var(--ci-blue-marianne);
  display: flex; align-items: center; justify-content: center;
  font-size: 11px;
  font-weight: 700;
  flex-shrink: 0;
}
.a-msg-bot .a-msg-avatar { background: var(--ci-grad-accent); color: #fff; }
.a-msg-bubble {
  background: rgba(247,244,237,.7);
  border: 1px solid var(--ci-line);
  border-radius: 14px;
  padding: 11px 14px;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--ci-ink);
}
.a-msg-bubble.user-bubble {
  background: linear-gradient(135deg, rgba(0,0,145,.08), rgba(0,123,255,.04));
  border-color: rgba(0,0,145,.12);
}
.a-msg-bubble.bot-bubble { background: #fff; }
.a-msg-bubble b { color: var(--ci-blue-marianne); }

.a-validate {
  background: linear-gradient(135deg, #fff7ed, #ffedd5);
  border: 1.5px solid rgba(244,162,97,.3);
  border-radius: 16px;
  padding: 14px 16px;
  max-width: 640px;
  box-shadow: 0 6px 16px rgba(244,162,97,.12);
}
.a-validate-head {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 8px;
}
.a-validate-title {
  display: flex; align-items: center; gap: 8px;
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13.5px;
  color: var(--ci-ink);
}
.a-validate-title-avatar {
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--ci-grad-accent);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  font-size: 10px;
}
.a-validate-sources {
  font-size: 11px;
  color: var(--ci-ink-soft);
  font-weight: 600;
}
.a-validate-confidence {
  font-size: 12px;
  color: var(--ci-ink);
  margin-bottom: 12px;
  line-height: 1.45;
}
.a-validate-confidence b { color: #b56821; font-weight: 700; }
.a-validate-actions {
  display: flex; gap: 8px;
}
.a-btn {
  padding: 8px 16px;
  border-radius: 9999px;
  font-size: 12.5px;
  font-weight: 600;
  border: 0;
  cursor: pointer;
  display: inline-flex; align-items: center; gap: 6px;
}
.a-btn-primary {
  background: var(--ci-grad-primary);
  color: #fff;
  box-shadow: var(--ci-shadow-cta);
}
.a-btn-secondary {
  background: #fff;
  color: var(--ci-blue-marianne);
  border: 1px solid var(--ci-line);
}
.a-btn-ghost {
  background: transparent;
  color: var(--ci-ink-soft);
}

/* ==================== SIGNALEMENTS MAP ==================== */
.s-toolbar {
  padding: 14px 24px;
  border-bottom: 1px solid var(--ci-line);
  display: flex; align-items: center; gap: 14px;
}
.s-title {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 22px;
  color: var(--ci-blue-marianne);
  letter-spacing: -.5px;
}
.s-pill {
  background: var(--ci-blue-marianne);
  color: #fff;
  border-radius: 9999px;
  font-size: 11px;
  font-weight: 700;
  padding: 3px 11px;
}
.s-stats { color: var(--ci-ink-soft); font-size: 12px; display: flex; gap: 14px; }
.s-stats span { font-weight: 600; color: var(--ci-ink); }
.s-spacer { flex: 1; }

.s-content { flex: 1; display: flex; min-height: 0; }
.s-map {
  flex: 1;
  background: var(--ci-cream-deep);
  position: relative;
  overflow: hidden;
}
.s-map::before {
  content: '';
  position: absolute; inset: 0;
  background-image:
    linear-gradient(var(--ci-line) 1px, transparent 1px),
    linear-gradient(90deg, var(--ci-line) 1px, transparent 1px);
  background-size: 50px 50px;
  opacity: .8;
}
.s-map-streets {
  position: absolute; inset: 0;
  pointer-events: none;
}
.s-map-shape {
  position: absolute;
  background: rgba(246,242,232,.85);
  border: 1px solid var(--ci-line);
  border-radius: 6px;
}
.s-pin {
  position: absolute;
  z-index: 5;
  display: flex;
  flex-direction: column;
  align-items: center;
}
.s-pin-bubble {
  background: #fff;
  border-radius: 12px;
  padding: 5px 12px;
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 12px;
  color: var(--ci-ink);
  box-shadow: 0 6px 14px rgba(40,30,10,.15);
  display: flex; align-items: center; gap: 6px;
  white-space: nowrap;
}
.s-pin-marker {
  width: 32px; height: 32px;
  border-radius: 50% 50% 50% 0;
  transform: rotate(-45deg);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  font-size: 12px; font-weight: 700;
  margin-top: 6px;
  box-shadow: 0 6px 12px rgba(40,30,10,.25);
  border: 2px solid #fff;
}
.s-pin-marker > * { transform: rotate(45deg); }
.s-pin.urgent .s-pin-marker { background: var(--ci-danger); }
.s-pin.important .s-pin-marker { background: var(--ci-gold); }
.s-pin.standard .s-pin-marker { background: var(--ci-blue-electric); }
.s-pin.resolu .s-pin-marker { background: var(--ci-teal); }

.s-legend {
  position: absolute;
  top: 16px; left: 16px;
  background: rgba(247,244,237,.85);
  backdrop-filter: blur(10px);
  border: 1px solid var(--ci-line);
  border-radius: 14px;
  padding: 10px 14px;
  font-size: 11.5px;
  display: flex; flex-direction: column; gap: 5px;
  box-shadow: var(--ci-shadow-sm);
}
.s-legend-row { display: flex; align-items: center; gap: 8px; color: var(--ci-ink); }
.s-legend-dot {
  width: 9px; height: 9px;
  border-radius: 50%;
}

.s-callout {
  position: absolute;
  bottom: 18px; left: 18px; right: 18px;
  background: rgba(247,244,237,.92);
  backdrop-filter: blur(10px);
  border: 1px solid var(--ci-line);
  border-radius: 16px;
  padding: 12px 14px;
  display: flex; align-items: center; gap: 12px;
  box-shadow: 0 12px 28px rgba(40,30,10,.12);
}
.s-callout-thumb {
  width: 50px; height: 50px;
  border-radius: 12px;
  background: linear-gradient(180deg, #2a2a2a, #1a1a1a);
  display: flex; align-items: center; justify-content: center;
  color: rgba(255,255,255,.4);
  flex-shrink: 0;
}
.s-callout-body { flex: 1; }
.s-callout-row { display: flex; align-items: center; gap: 8px; margin-bottom: 3px; }
.s-callout-title { font-family: var(--ci-font-display); font-weight: 700; font-size: 13.5px; color: var(--ci-ink); }
.s-callout-meta { font-size: 11.5px; color: var(--ci-ink-soft); }

.s-list {
  width: 360px;
  border-left: 1px solid var(--ci-line);
  background: var(--ci-cream);
  overflow-y: auto;
  flex-shrink: 0;
}
.s-list-item {
  padding: 14px 18px;
  border-bottom: 1px solid var(--ci-line);
  display: flex; gap: 12px;
}
.s-list-thumb {
  width: 50px; height: 50px;
  border-radius: 12px;
  background: linear-gradient(180deg, #3a3a3a, #1a1a1a);
  display: flex; align-items: center; justify-content: center;
  color: rgba(255,255,255,.4);
  font-size: 11px; font-weight: 700;
  flex-shrink: 0;
}
.s-list-body { flex: 1; min-width: 0; }
.s-list-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  color: var(--ci-ink);
  margin-bottom: 2px;
}
.s-list-meta { font-size: 11px; color: var(--ci-ink-soft); margin-bottom: 5px; }
.s-list-tags { display: flex; gap: 4px; }

/* ==================== COCKPIT ÉLU ==================== */
.e-toolbar {
  padding: 16px 28px;
  display: flex; align-items: center; gap: 16px;
  border-bottom: 1px solid var(--ci-line);
}
.e-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  color: var(--ci-blue-marianne);
}
.e-title small { display: block; font-size: 9.5px; color: var(--ci-ink-soft); font-weight: 700; letter-spacing: .8px; text-transform: uppercase; margin-bottom: 2px; }
.e-toolbar-actions { display: flex; gap: 8px; }
.e-pill-btn {
  padding: 7px 14px;
  border-radius: 9999px;
  font-size: 12px;
  font-weight: 600;
  display: inline-flex; align-items: center; gap: 6px;
  border: 1px solid var(--ci-line);
  background: #fff;
  color: var(--ci-ink);
  cursor: pointer;
}
.e-pill-btn.primary {
  background: var(--ci-grad-primary);
  border-color: transparent;
  color: #fff;
  box-shadow: var(--ci-shadow-cta);
}

.e-content {
  flex: 1;
  padding: 22px 28px 28px;
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 18px;
  overflow-y: auto;
}
.e-kpis {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
}
.e-kpi {
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 18px;
  padding: 14px 18px 16px;
  position: relative;
  box-shadow: var(--ci-shadow-sm);
  overflow: hidden;
}
.e-kpi::before {
  content: '';
  position: absolute;
  top: 0; left: 18px; right: 18px;
  height: 3px;
  background: var(--ci-grad-primary);
  border-radius: 0 0 3px 3px;
}
.e-kpi-head {
  display: flex; align-items: center; gap: 8px;
  margin-bottom: 8px;
}
.e-kpi-icon {
  width: 26px; height: 26px;
  border-radius: 8px;
  background: var(--ci-cream-deep);
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
}
.e-kpi-label {
  font-size: 12px;
  font-weight: 600;
  color: var(--ci-ink-soft);
}
.e-kpi-value {
  font-family: var(--ci-font-display);
  font-weight: 900;
  font-size: 40px;
  letter-spacing: -1px;
  line-height: 1;
  background: var(--ci-grad-primary);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}
.e-kpi-meta {
  font-size: 11.5px;
  color: var(--ci-ink-soft);
  margin-top: 6px;
}
.e-kpi-meta .up { color: var(--ci-teal); font-weight: 700; }

.e-card {
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 18px;
  padding: 16px 18px;
  box-shadow: var(--ci-shadow-sm);
}
.e-card-head {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 14px;
}
.e-card-eyebrow {
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--ci-ink-soft);
}
.e-card-eyebrow.teal { color: var(--ci-teal); }
.e-card-meta { font-size: 11px; color: var(--ci-ink-soft); }

.e-bar-row {
  display: flex; align-items: center;
  margin-bottom: 9px;
  font-size: 12.5px;
}
.e-bar-label {
  width: 150px;
  color: var(--ci-ink);
  font-weight: 500;
}
.e-bar-track {
  flex: 1;
  height: 10px;
  background: var(--ci-cream-deep);
  border-radius: 9999px;
  overflow: hidden;
  margin-right: 12px;
}
.e-bar-fill {
  height: 100%;
  background: var(--ci-grad-primary);
  border-radius: 9999px;
}
.e-bar-val {
  font-family: var(--ci-font-display);
  font-weight: 700;
  color: var(--ci-blue-marianne);
  width: 28px; text-align: right;
}

.e-suggestion {
  margin-top: 14px;
  background: linear-gradient(135deg, rgba(46,196,182,.08), rgba(46,196,182,.02));
  border: 1px solid rgba(46,196,182,.25);
  border-radius: 14px;
  padding: 12px 14px;
  display: flex; align-items: center; gap: 12px;
}
.e-sugg-avatar {
  width: 32px; height: 32px;
  border-radius: 50%;
  background: var(--ci-grad-accent);
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  flex-shrink: 0;
}
.e-sugg-body { flex: 1; }
.e-sugg-title { font-family: var(--ci-font-display); font-weight: 700; font-size: 12.5px; color: #1d8b80; }
.e-sugg-text { font-size: 12px; color: var(--ci-ink); line-height: 1.4; margin-top: 2px; }
.e-sugg-btn {
  background: var(--ci-teal);
  color: #fff;
  border: 0;
  padding: 8px 14px;
  border-radius: 9999px;
  font-size: 12px;
  font-weight: 600;
  display: inline-flex; align-items: center; gap: 5px;
  flex-shrink: 0;
  box-shadow: 0 4px 12px rgba(46,196,182,.3);
  cursor: pointer;
}

.e-campaign-progress {
  margin-top: 4px;
  height: 8px;
  background: var(--ci-cream-deep);
  border-radius: 9999px;
  overflow: hidden;
}
.e-camp-fill {
  height: 100%;
  width: 46%;
  background: linear-gradient(90deg, var(--ci-teal), #5dd5c8);
  border-radius: 9999px;
}
.e-camp-row {
  display: flex; justify-content: space-between;
  font-size: 11px;
  color: var(--ci-ink-soft);
  margin-top: 6px;
}
.e-camp-row b { font-family: var(--ci-font-display); font-size: 14px; color: var(--ci-teal); }

.e-alert {
  display: flex; gap: 10px; align-items: flex-start;
  padding: 10px 0;
  border-bottom: 1px dashed var(--ci-line);
}
.e-alert:last-child { border-bottom: 0; }
.e-alert-dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  margin-top: 6px;
  flex-shrink: 0;
}
.e-alert-dot.urgent { background: var(--ci-danger); }
.e-alert-dot.info { background: var(--ci-blue-electric); }
.e-alert-body { flex: 1; }
.e-alert-title { font-family: var(--ci-font-display); font-weight: 700; font-size: 12.5px; color: var(--ci-ink); }
.e-alert-meta { font-size: 11px; color: var(--ci-ink-soft); margin-top: 2px; }

.e-diffuse-btn {
  display: flex; align-items: center; justify-content: center; gap: 6px;
  margin-top: 12px;
  padding: 10px 16px;
  border-radius: 9999px;
  border: 1.5px dashed var(--ci-line);
  background: transparent;
  width: 100%;
  font-size: 12.5px;
  font-weight: 600;
  color: var(--ci-blue-marianne);
  cursor: pointer;
}

.e-donut {
  display: flex; align-items: center; gap: 16px;
}
.e-donut-svg { flex-shrink: 0; }
.e-donut-body { flex: 1; }
.e-donut-title { font-family: var(--ci-font-display); font-weight: 700; font-size: 13.5px; color: var(--ci-ink); }
.e-donut-text { font-size: 11.5px; color: var(--ci-ink-soft); margin-top: 4px; }

/* shared lucide icon helper */
.icon { width: 18px; height: 18px; stroke-width: 1.7; }
.icon.sm { width: 14px; height: 14px; }
.icon.md { width: 16px; height: 16px; }
.icon.lg { width: 22px; height: 22px; }

/* =============================================
   Cockpit Élu — Variante "Éditorial vivant"
   ============================================= */
.ev-shell {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 0;
  background:
    radial-gradient(1100px 380px at 100% -8%, rgba(0,123,255,0.05), transparent 60%),
    radial-gradient(900px 320px at 0% 100%, rgba(46,196,182,0.06), transparent 55%),
    var(--ci-cream);
}
.ev-toolbar {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 14px 32px;
  border-bottom: 1px solid var(--ci-line);
  background: rgba(247, 244, 237, 0.7);
  backdrop-filter: blur(10px);
}
.ev-toolbar-id {
  display: flex;
  flex-direction: column;
  line-height: 1.2;
}
.ev-toolbar-id small {
  font-size: 9.5px;
  letter-spacing: 1.4px;
  text-transform: uppercase;
  color: var(--ci-ink-soft);
  font-weight: 600;
}
.ev-toolbar-id b {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 14px;
  color: var(--ci-blue-marianne);
}
.ev-toolbar-tabs {
  display: flex;
  gap: 4px;
  background: var(--ci-cream-deep);
  padding: 4px;
  border-radius: 9999px;
  border: 1px solid var(--ci-line);
}
.ev-tab {
  padding: 7px 16px;
  font-size: 11.5px;
  font-weight: 600;
  border-radius: 9999px;
  border: 0;
  cursor: pointer;
  background: transparent;
  color: var(--ci-ink-soft);
  font-family: var(--ci-font-sans);
}
.ev-tab.active {
  background: var(--ci-cream);
  color: var(--ci-blue-marianne);
  box-shadow: 0 2px 8px rgba(40,30,10,.06);
}

.ev-content {
  flex: 1;
  overflow: hidden;
  display: grid;
  grid-template-columns: 1.3fr 1fr;
  gap: 22px;
  padding: 22px 32px;
}

/* Headline narrative — sentence as hero */
.ev-headline {
  grid-column: 1 / -1;
  position: relative;
  padding: 26px 32px;
  border-radius: 24px;
  background: linear-gradient(135deg, #000091 0%, #1a1a6e 60%, #083776 100%);
  overflow: hidden;
  color: #fff;
}
.ev-headline::before {
  content: '';
  position: absolute;
  top: -150px; right: -120px;
  width: 520px; height: 420px;
  background: radial-gradient(circle, rgba(0,123,255,.45), transparent 60%);
  pointer-events: none;
}
.ev-headline::after {
  content: '';
  position: absolute;
  bottom: -150px; left: 30%;
  width: 380px; height: 380px;
  background: radial-gradient(circle, rgba(46,196,182,.18), transparent 65%);
  pointer-events: none;
}
.ev-headline-eyebrow {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 10px;
  letter-spacing: 1.6px;
  text-transform: uppercase;
  color: rgba(255,255,255,.7);
  font-weight: 600;
  margin-bottom: 14px;
}
.ev-headline-eyebrow::before {
  content: '';
  width: 6px; height: 6px;
  background: var(--ci-teal);
  border-radius: 50%;
  box-shadow: 0 0 0 4px rgba(46,196,182,.25);
}
.ev-headline-text {
  position: relative;
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 26px;
  line-height: 1.25;
  letter-spacing: -.7px;
  max-width: 88%;
}
.ev-headline-text em {
  font-style: normal;
  background: linear-gradient(95deg, #FFFFFF 0%, #98E2DA 60%, #2EC4B6 100%);
  -webkit-background-clip: text; background-clip: text;
  color: transparent;
  font-weight: 800;
}
.ev-headline-text u {
  text-decoration: none;
  color: #FFD9A8;
  font-weight: 700;
}
.ev-headline-stats {
  position: relative;
  display: flex;
  gap: 28px;
  margin-top: 22px;
  padding-top: 18px;
  border-top: 1px solid rgba(255,255,255,.12);
}
.ev-mini-stat {
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.ev-mini-stat-val {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 22px;
  color: #fff;
  letter-spacing: -.5px;
  line-height: 1;
}
.ev-mini-stat-val .delta {
  font-size: 11px;
  font-weight: 600;
  color: var(--ci-teal);
  margin-left: 6px;
  letter-spacing: 0;
}
.ev-mini-stat-label {
  font-size: 10.5px;
  text-transform: uppercase;
  letter-spacing: 1.2px;
  color: rgba(255,255,255,.65);
  font-weight: 600;
  margin-top: 6px;
}

/* Pulse strip — calendar heatmap */
.ev-pulse {
  background: var(--ci-cream-warm);
  border-radius: 20px;
  border: 1px solid var(--ci-line);
  padding: 18px 22px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.ev-card-eyebrow-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.ev-eyebrow {
  font-size: 9.5px;
  letter-spacing: 1.4px;
  text-transform: uppercase;
  color: var(--ci-ink-soft);
  font-weight: 700;
}
.ev-eyebrow.teal { color: var(--ci-teal); }
.ev-pulse-grid {
  display: grid;
  grid-template-columns: repeat(15, 1fr);
  gap: 4px;
}
.ev-pulse-cell {
  aspect-ratio: 1;
  border-radius: 4px;
  background: var(--ci-cream-deep);
}
.ev-pulse-legend {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 10px;
  color: var(--ci-ink-soft);
}
.ev-pulse-legend-row {
  display: flex;
  gap: 3px;
  margin: 0 6px;
}
.ev-pulse-legend-cell {
  width: 10px; height: 10px;
  border-radius: 3px;
}

/* Spark rows — topics with sparkline + delta */
.ev-spark-rows {
  display: flex;
  flex-direction: column;
}
.ev-spark-row {
  display: grid;
  grid-template-columns: 1.4fr auto 100px 60px;
  align-items: center;
  gap: 14px;
  padding: 14px 0;
  border-bottom: 1px dashed var(--ci-line);
}
.ev-spark-row:last-child { border-bottom: 0; }
.ev-spark-label {
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.ev-spark-name {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13.5px;
  color: var(--ci-ink);
  letter-spacing: -.2px;
}
.ev-spark-sub {
  font-size: 10.5px;
  color: var(--ci-ink-soft);
}
.ev-spark-num {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 22px;
  color: var(--ci-blue-marianne);
  letter-spacing: -.6px;
  line-height: 1;
  text-align: right;
}
.ev-spark-svg {
  width: 100%;
  height: 32px;
}
.ev-spark-delta {
  font-size: 11px;
  font-weight: 700;
  text-align: right;
  font-family: var(--ci-font-display);
}
.ev-spark-delta.up { color: var(--ci-teal); }
.ev-spark-delta.down { color: var(--ci-ink-soft); }
.ev-spark-delta.urgent { color: var(--ci-gold); }

/* Marianne narrator — assistant card */
.ev-narrator {
  background: var(--ci-cream-warm);
  border: 1px solid var(--ci-line);
  border-radius: 20px;
  padding: 20px 22px;
  position: relative;
  overflow: hidden;
}
.ev-narrator::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--ci-grad-accent);
}
.ev-narrator-head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 12px;
}
.ev-narrator-avatar {
  width: 32px; height: 32px;
  border-radius: 50%;
  background: var(--ci-grad-primary);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  box-shadow: 0 4px 12px rgba(0,0,145,.25);
}
.ev-narrator-id {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 12.5px;
  color: var(--ci-blue-marianne);
}
.ev-narrator-id small {
  display: block;
  font-size: 10px;
  color: var(--ci-ink-soft);
  font-weight: 500;
  margin-top: 1px;
}
.ev-narrator-body {
  font-size: 13.5px;
  line-height: 1.65;
  color: var(--ci-ink);
}
.ev-narrator-body b {
  background: var(--ci-grad-primary);
  -webkit-background-clip: text; background-clip: text;
  color: transparent;
  font-weight: 800;
}
.ev-narrator-body mark {
  background: rgba(46,196,182,.18);
  color: var(--ci-ink);
  padding: 1px 6px;
  border-radius: 4px;
  font-weight: 600;
}
.ev-narrator-actions {
  display: flex;
  gap: 8px;
  margin-top: 14px;
  flex-wrap: wrap;
}
.ev-narrator-chip {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 7px 13px;
  border-radius: 9999px;
  background: rgba(46,196,182,.12);
  color: var(--ci-teal);
  border: 1px solid rgba(46,196,182,.3);
  font-size: 11px;
  font-weight: 700;
  cursor: pointer;
  font-family: var(--ci-font-sans);
}
.ev-narrator-chip.outline {
  background: transparent;
  color: var(--ci-blue-marianne);
  border-color: var(--ci-line);
}

/* Live commune map */
.ev-map-card {
  background: var(--ci-cream-warm);
  border: 1px solid var(--ci-line);
  border-radius: 20px;
  padding: 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: 0;
}
.ev-map-canvas {
  position: relative;
  background:
    radial-gradient(circle at 30% 40%, rgba(46,196,182,.12), transparent 30%),
    radial-gradient(circle at 70% 30%, rgba(220,53,69,.14), transparent 25%),
    radial-gradient(circle at 60% 70%, rgba(244,162,97,.18), transparent 30%),
    var(--ci-cream-deep);
  border-radius: 14px;
  height: 200px;
  overflow: hidden;
  border: 1px solid var(--ci-line);
}
.ev-map-shape {
  position: absolute;
  background: rgba(255,255,255,.45);
  border-radius: 4px;
  border: 1px solid rgba(200,190,170,.4);
}
.ev-map-road {
  position: absolute;
  background: rgba(200,190,170,.5);
  border-radius: 1px;
}
.ev-map-blip {
  position: absolute;
  width: 10px; height: 10px;
  border-radius: 50%;
  transform: translate(-50%,-50%);
}
.ev-map-blip::after {
  content: '';
  position: absolute;
  inset: -8px;
  border-radius: 50%;
  border: 2px solid currentColor;
  opacity: .25;
  animation: ev-pulse 2.4s infinite;
}
@keyframes ev-pulse {
  0% { transform: scale(.6); opacity: .6; }
  100% { transform: scale(2.2); opacity: 0; }
}
.ev-map-blip.urgent { background: var(--ci-danger); color: var(--ci-danger); }
.ev-map-blip.warn { background: var(--ci-gold); color: var(--ci-gold); }
.ev-map-blip.info { background: var(--ci-blue-electric); color: var(--ci-blue-electric); }
.ev-map-blip.ok { background: var(--ci-teal); color: var(--ci-teal); }

.ev-map-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.ev-map-row {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 11.5px;
}
.ev-map-row-dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}
.ev-map-row-name { font-weight: 600; color: var(--ci-ink); flex: 1; }
.ev-map-row-meta { color: var(--ci-ink-soft); font-size: 10.5px; }

/* Decision queue */
.ev-decisions {
  background: var(--ci-cream-warm);
  border: 1px solid var(--ci-line);
  border-radius: 20px;
  padding: 18px 22px;
}
.ev-decision {
  display: grid;
  grid-template-columns: 28px 1fr auto;
  gap: 12px;
  padding: 14px 0;
  align-items: center;
  border-bottom: 1px dashed var(--ci-line);
}
.ev-decision:last-child { border-bottom: 0; }
.ev-decision-step {
  width: 28px; height: 28px;
  border-radius: 50%;
  background: var(--ci-cream);
  border: 1.5px solid var(--ci-line);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 12px;
  color: var(--ci-blue-marianne);
}
.ev-decision-body { display: flex; flex-direction: column; gap: 2px; }
.ev-decision-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 13px;
  color: var(--ci-ink);
}
.ev-decision-meta {
  font-size: 10.5px;
  color: var(--ci-ink-soft);
}
.ev-decision-cta {
  padding: 7px 14px;
  border-radius: 9999px;
  background: var(--ci-blue-marianne);
  color: #fff;
  border: 0;
  font-size: 11px;
  font-weight: 700;
  cursor: pointer;
  font-family: var(--ci-font-sans);
  display: inline-flex;
  align-items: center;
  gap: 5px;
}
.ev-decision-cta.ghost {
  background: transparent;
  color: var(--ci-blue-marianne);
  border: 1px solid var(--ci-line);
}

/* Engagement gauge */
.ev-gauge-card {
  background: var(--ci-cream-warm);
  border: 1px solid var(--ci-line);
  border-radius: 20px;
  padding: 20px 22px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}
.ev-gauge {
  position: relative;
  height: 90px;
  display: flex;
  justify-content: center;
}
.ev-gauge svg { overflow: visible; }
.ev-gauge-readout {
  position: absolute;
  bottom: 4px;
  left: 50%;
  transform: translateX(-50%);
  text-align: center;
}
.ev-gauge-num {
  font-family: var(--ci-font-display);
  font-weight: 800;
  font-size: 30px;
  letter-spacing: -1px;
  background: var(--ci-grad-accent);
  -webkit-background-clip: text; background-clip: text;
  color: transparent;
  line-height: 1;
}
.ev-gauge-label {
  font-size: 10px;
  letter-spacing: 1px;
  text-transform: uppercase;
  color: var(--ci-ink-soft);
  font-weight: 600;
  margin-top: 4px;
}
.ev-gauge-rows {
  display: flex;
  justify-content: space-around;
  text-align: center;
  border-top: 1px dashed var(--ci-line);
  padding-top: 14px;
}
.ev-gauge-mini-num {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 16px;
  color: var(--ci-blue-marianne);
}
.ev-gauge-mini-label {
  font-size: 10px;
  color: var(--ci-ink-soft);
  margin-top: 2px;
}

/* ====================================================================
   APP MODE — override des wrappers .phone et .desktop pour le web réel
   Activé via <body class="app-mode"> (mode prod, pas canvas)
   Le canvas (?canvas=1) garde le rendu original (smartphone + desktop chrome)
   ==================================================================== */

/* ---- Reset wrapper smartphone : on transforme le frame iOS en panneau web responsive ---- */
.app-mode { background: var(--ci-cream) !important; min-height: 100vh; }
.app-mode #root { min-height: 100vh; }

.app-mode .phone {
  width: 100% !important;
  max-width: 720px;            /* contenu lisible mais pas étiré */
  margin: 0 auto;
  height: auto !important;
  min-height: 100vh;
  border-radius: 0 !important;
  box-shadow: none !important;
  background: var(--ci-cream) !important;
  /* Espace pour la bottom-tab nav (mobile) */
  padding-bottom: 72px;
}
.app-mode .phone::before { display: none !important; }      /* notch off */
.app-mode .phone-status   { display: none !important; }      /* status bar fake off */
.app-mode .phone-body {
  height: auto !important;
  min-height: calc(100vh - 72px);
  overflow: visible !important;
}

/* En desktop ≥768px : citoyen pleine largeur (pas de carte mobile centrée).
   Décision user 5 mai 2026 : full-page sur ordinateur, web app sur smartphone <768px.
   Cohérence visuelle avec agent/élu (.desktop wrapper). */
@media (min-width: 768px) {
  .app-mode .phone {
    max-width: none !important;
    width: 100% !important;
    margin: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
    min-height: 100vh !important;
    padding-bottom: 0 !important;
  }
  .app-mode .phone-body {
    min-height: 100vh;
    max-width: 1100px;
    margin: 0 auto;
    padding: 32px 32px 48px;
  }
  /* Bottom-tabs masquées en desktop (la nav citoyenne devient inline dans la page) */
  .app-mode .bottom-tabs { display: none !important; }
}

/* ---- Reset wrapper desktop (cockpit/inbox) : retire la fake browser bar, full-screen ---- */
.app-mode .desktop {
  width: 100% !important;
  max-width: none !important;
  height: auto !important;
  min-height: 100vh;
  border-radius: 0 !important;
  box-shadow: none !important;
  background: var(--ci-cream) !important;
}
.app-mode .desktop-chrome { display: none !important; }       /* fake "lights + URL" off */
.app-mode .desktop-content {
  min-height: 100vh;
}

/* ---- Bottom-tab nav citoyen (mobile only) ---- */
.bottom-tabs {
  position: fixed;
  bottom: 0; left: 0; right: 0;
  height: 64px;
  background: rgba(255, 255, 255, 0.96);
  backdrop-filter: blur(14px) saturate(140%);
  -webkit-backdrop-filter: blur(14px) saturate(140%);
  border-top: 1px solid var(--ci-line);
  display: flex;
  justify-content: space-around;
  align-items: center;
  padding: 6px 4px 10px;
  z-index: 100;
}
.bottom-tabs .bt-item {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 3px;
  cursor: pointer;
  color: var(--ci-ink-soft);
  font-size: 10px;
  font-weight: 600;
  font-family: var(--ci-font-sans);
  padding: 6px 4px;
  border-radius: 10px;
  transition: color .15s ease;
  user-select: none;
  -webkit-tap-highlight-color: transparent;
}
.bottom-tabs .bt-item:active { background: rgba(0, 0, 145, 0.05); }
.bottom-tabs .bt-item.active { color: var(--ci-blue-marianne); }
.bottom-tabs .bt-item svg { width: 22px; height: 22px; }
.bottom-tabs .bt-item.active svg { stroke: var(--ci-blue-marianne); }

/* Bouton "Espace mairie" (CTA discret bas de l'accueil citoyen, mobile) */
.app-mode .elu-link {
  display: block;
  text-align: center;
  margin: 24px 16px 0;
  padding: 10px 16px;
  font-size: 12px;
  color: var(--ci-ink-soft);
  text-decoration: none;
  border: 1px solid var(--ci-line);
  border-radius: 10px;
  background: transparent;
  font-family: var(--ci-font-sans);
}
.app-mode .elu-link:hover { color: var(--ci-blue-marianne); }

/* ---- Écrans simples (Agenda, Ma commune) — listes denses ---- */
.c-list-section { padding: 16px 22px; }
.c-list-title {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 18px;
  color: var(--ci-blue-marianne);
  margin: 0 0 12px;
}
.c-list-card {
  background: #fff;
  border: 1px solid var(--ci-line);
  border-radius: 14px;
  padding: 14px 16px;
  margin-bottom: 10px;
  display: flex;
  gap: 12px;
  align-items: flex-start;
}
.c-list-card .ico {
  width: 36px; height: 36px;
  border-radius: 10px;
  background: var(--ci-cream-deep);
  display: flex; align-items: center; justify-content: center;
  color: var(--ci-blue-marianne);
  flex: 0 0 auto;
}
.c-list-card .body { flex: 1; min-width: 0; }
.c-list-card .ttl {
  font-family: var(--ci-font-display);
  font-weight: 700;
  font-size: 14px;
  color: var(--ci-ink);
  margin: 0 0 2px;
}
.c-list-card .meta {
  font-size: 12px;
  color: var(--ci-ink-soft);
  line-height: 1.4;
}
.c-empty {
  text-align: center;
  padding: 40px 24px;
  color: var(--ci-ink-soft);
  font-size: 13px;
}

/* ====================================================================
   CHAT SCREEN — layout flex column ; suggestions + composer toujours visibles
   au-dessus des bottom-tabs (qui sont position:fixed bottom:0 hauteur 64px)
   ==================================================================== */
/* Wrapper .phone en mode chat : prend toute la hauteur viewport SAUF les bottom-tabs */
.app-mode .phone:has(.c-chat-body) {
  height: calc(100vh - 64px) !important;
  min-height: calc(100vh - 64px) !important;
  max-height: calc(100vh - 64px) !important;
  padding-bottom: 0 !important;
  display: flex;
  flex-direction: column;
}
/* Le phone-body devient le conteneur flex principal */
.app-mode .phone:has(.c-chat-body) > .phone-body {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  height: auto !important;
  min-height: 0 !important;
  overflow: hidden;
}
/* Header chat (Marianne) — taille fixe */
.app-mode .phone:has(.c-chat-body) .c-chat-header {
  flex: 0 0 auto;
}
/* Body chat — prend le reste, scroll interne uniquement */
.app-mode .phone:has(.c-chat-body) .c-chat-body {
  flex: 1 1 auto;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  min-height: 0;
}
/* Suggestions et composer — taille naturelle, pas de scroll, fond opaque */
.app-mode .phone:has(.c-chat-body) .c-suggestions {
  flex: 0 0 auto;
  background: rgba(247, 244, 237, 0.95);
}
.app-mode .phone:has(.c-chat-body) .c-composer {
  flex: 0 0 auto;
  position: static !important;       /* override .c-composer { position:absolute } du CSS de base */
  bottom: auto !important;
  width: auto !important;
  background: var(--ci-cream);
  border-top: 1px solid var(--ci-line);
}

/* ====================================================================
   CHAT DESKTOP — full-viewport, header sticky top, body scroll, composer sticky bottom.
   Décision user 5 mai 2026 : layout web premium, pas de "feuille" 640px centrée.
   Contenu (header/messages/composer) centré max 820px via padding-inline calc.
   ==================================================================== */
@media (min-width: 768px) {
  /* Le wrapper .phone du chat prend 100vh */
  .app-mode .phone:has(.c-chat-body) {
    height: 100vh !important;
    min-height: 100vh !important;
    max-height: 100vh !important;
  }
  /* Override de phone-body desktop par défaut (max-width 1100px + padding) — chat sans contraintes */
  .app-mode .phone:has(.c-chat-body) > .phone-body {
    max-width: none !important;
    padding: 0 !important;
    margin: 0 !important;
  }
  /* Header sticky top, full-width, contenu centré 820px */
  .app-mode .phone:has(.c-chat-body) .c-chat-header {
    padding: 16px max(calc((100vw - 820px) / 2), 24px);
    background: var(--ci-blue-marianne);
    box-shadow: 0 2px 12px rgba(0, 0, 145, 0.12);
  }
  /* Body scroll — bulles centrées dans une colonne 820px */
  .app-mode .phone:has(.c-chat-body) .c-chat-body {
    padding: 28px max(calc((100vw - 820px) / 2), 24px) 28px;
    background: var(--ci-cream);
  }
  /* Bulles : taille adaptée au desktop */
  .app-mode .phone:has(.c-chat-body) .c-bubble {
    max-width: 680px;
    font-size: 15px;
    line-height: 1.6;
    padding: 16px 20px;
  }
  .app-mode .phone:has(.c-chat-body) .c-bubble.bot { padding: 18px 22px; }
  .app-mode .phone:has(.c-chat-body) .c-bubble.bot h4 { font-size: 15.5px; }
  .app-mode .phone:has(.c-chat-body) .c-bubble-row { margin-bottom: 18px; }
  .app-mode .phone:has(.c-chat-body) .c-bubble-avatar {
    width: 32px; height: 32px; font-size: 12px;
  }
  /* Suggestions : pleines largeur, contenu centré */
  .app-mode .phone:has(.c-chat-body) .c-suggestions {
    padding: 12px max(calc((100vw - 820px) / 2), 24px);
    background: rgba(247, 244, 237, 0.96);
    border-top: 1px solid var(--ci-line);
  }
  /* Composer sticky bottom, full-width, contenu centré */
  .app-mode .phone:has(.c-chat-body) .c-composer {
    padding: 14px max(calc((100vw - 820px) / 2), 24px);
    background: #fff;
    border-top: 1px solid var(--ci-line);
    box-shadow: 0 -2px 14px rgba(0, 0, 0, 0.04);
  }
  /* Source chips et action card — recadrés sur le contenu centré */
  .app-mode .phone:has(.c-chat-body) .c-source-chips,
  .app-mode .phone:has(.c-chat-body) .c-action-card {
    margin-left: 40px;
    max-width: 680px;
  }
}

/* ====================================================================
   AGENT INBOX (Module 2) — Login + Layout 3 colonnes + Modals + Toast
   ==================================================================== */

/* Quand persona = agent, on neutralise les wrappers .phone de l'app citoyen */
.app-mode[data-persona="agent"] .phone,
.app-mode[data-persona="agent"] .phone-body {
  max-width: none !important;
  width: 100% !important;
  height: auto !important;
  min-height: auto !important;
  border-radius: 0 !important;
  box-shadow: none !important;
  margin: 0 !important;
  padding: 0 !important;
}
.app-mode[data-persona="agent"] { background: var(--ci-cream-deep) !important; }

/* ---- LOGIN ---- */
.agent-login-shell {
  min-height: 100vh;
  background: linear-gradient(135deg, #000091 0%, #1a1a6e 100%);
  display: flex; align-items: center; justify-content: center; padding: 20px;
}
.agent-login-card {
  background: #fff; width: 100%; max-width: 380px;
  padding: 32px 28px; border-radius: 18px;
  box-shadow: 0 25px 60px rgba(0, 0, 70, 0.4);
}
.agent-login-label {
  display: block; font-size: 12px; font-weight: 600;
  color: var(--ci-ink); margin-bottom: 6px; font-family: var(--ci-font-sans);
}
.agent-login-input {
  width: 100%; box-sizing: border-box;
  padding: 11px 14px; font-size: 14px;
  border: 1px solid var(--ci-line); border-radius: 10px;
  margin-bottom: 14px; outline: none; font-family: inherit;
  transition: border-color .15s ease;
}
.agent-login-input:focus { border-color: var(--ci-blue-marianne); }
.agent-login-button {
  width: 100%; padding: 13px;
  background: var(--ci-blue-marianne); color: #fff;
  font-weight: 600; font-size: 14px;
  border: none; border-radius: 10px;
  cursor: pointer; font-family: inherit; margin-top: 6px;
}
.agent-login-button:hover { background: var(--ci-blue-marianne-light); }
.agent-login-button:disabled { opacity: 0.6; cursor: not-allowed; }
.agent-login-error {
  padding: 10px 12px;
  background: rgba(220, 53, 69, 0.08);
  border: 1px solid rgba(220, 53, 69, 0.3);
  border-radius: 8px; color: var(--ci-danger);
  font-size: 12px; margin-bottom: 12px;
}

/* ---- LAYOUT 3 COLONNES ---- */
.agent-inbox-shell { background: var(--ci-cream-deep); height: 100vh; display: flex; flex-direction: column; }
.agent-header {
  background: #fff;
  border-bottom: 1px solid var(--ci-line);
  padding: 10px 18px;
  display: flex; align-items: center; justify-content: space-between;
  flex: 0 0 auto;
}
.agent-header-left { display: flex; align-items: center; gap: 12px; }
.agent-header-right { display: flex; align-items: center; gap: 8px; }
.agent-action-btn {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 7px 12px; background: var(--ci-blue-marianne); color: #fff;
  border: none; border-radius: 8px;
  font-size: 12px; font-weight: 600;
  cursor: pointer; font-family: inherit; transition: background .15s;
}
.agent-action-btn:hover { background: var(--ci-blue-marianne-light); }
.agent-user-chip {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 10px; background: var(--ci-cream-deep);
  border-radius: 8px; font-size: 12px; font-weight: 600; color: var(--ci-ink);
}
.agent-logout {
  background: transparent; border: 1px solid var(--ci-line);
  width: 30px; height: 30px; border-radius: 8px; cursor: pointer;
  color: var(--ci-ink-soft);
  display: inline-flex; align-items: center; justify-content: center;
}
.agent-logout:hover { color: var(--ci-danger); border-color: var(--ci-danger); }

.agent-layout {
  flex: 1 1 auto;
  display: grid;
  grid-template-columns: 220px minmax(280px, 380px) 1fr;
  overflow: hidden;
}

/* SIDEBAR */
.agent-sidebar {
  background: #fff; border-right: 1px solid var(--ci-line);
  padding: 16px 12px; overflow-y: auto;
  display: flex; flex-direction: column;
}
.agent-sidebar-section { margin-bottom: 18px; }
.agent-sidebar-title {
  font-size: 10px; font-weight: 700; color: var(--ci-ink-soft);
  text-transform: uppercase; letter-spacing: 0.5px;
  margin-bottom: 8px; padding: 0 6px;
}
.agent-nav-item {
  display: flex; justify-content: space-between; align-items: center;
  padding: 8px 10px; border-radius: 6px;
  cursor: pointer; font-size: 13px; color: var(--ci-ink);
  margin-bottom: 2px;
}
.agent-nav-item:hover { background: var(--ci-cream-deep); }
.agent-nav-item.active { background: var(--ci-blue-marianne); color: #fff; }
.agent-nav-count {
  background: var(--ci-teal); color: #fff;
  font-size: 10px; font-weight: 700; padding: 2px 7px; border-radius: 10px;
}
.agent-nav-item.active .agent-nav-count { background: #fff; color: var(--ci-blue-marianne); }
.agent-sidebar-foot {
  margin-top: auto; font-size: 10px; color: var(--ci-ink-soft);
  text-align: center; padding-top: 12px;
}

/* LISTE messages */
.agent-list {
  background: var(--ci-cream-warm);
  border-right: 1px solid var(--ci-line);
  overflow-y: auto;
  display: flex; flex-direction: column;
}
.agent-list-toolbar {
  background: #fff; border-bottom: 1px solid var(--ci-line);
  padding: 10px; display: flex; gap: 6px;
  position: sticky; top: 0; z-index: 1;
}
.agent-search-input {
  flex: 1; padding: 8px 12px;
  border: 1px solid var(--ci-line); border-radius: 8px;
  font-size: 13px; outline: none; font-family: inherit;
}
.agent-icon-btn {
  background: #fff; border: 1px solid var(--ci-line);
  width: 34px; height: 34px; border-radius: 8px; cursor: pointer;
  color: var(--ci-ink-soft);
  display: inline-flex; align-items: center; justify-content: center;
}
.agent-icon-btn:hover { color: var(--ci-blue-marianne); }
.agent-list-empty { padding: 32px 16px; text-align: center; color: var(--ci-ink-soft); font-size: 13px; }

.agent-msg-card {
  background: #fff; border-bottom: 1px solid var(--ci-line);
  padding: 12px 14px; cursor: pointer; transition: background .12s;
}
.agent-msg-card:hover { background: var(--ci-cream-deep); }
.agent-msg-card.selected {
  background: rgba(0, 0, 145, 0.06);
  border-left: 3px solid var(--ci-blue-marianne); padding-left: 11px;
}
.agent-msg-card.unread { background: rgba(46, 196, 182, 0.05); }
.agent-msg-card.unread.selected { background: rgba(0, 0, 145, 0.06); }
.agent-msg-meta { display: flex; align-items: center; gap: 6px; font-size: 10px; margin-bottom: 4px; }
.agent-msg-type { font-size: 12px; }
.agent-msg-cat {
  background: var(--ci-cream-deep); padding: 2px 6px; border-radius: 4px;
  color: var(--ci-ink-soft); text-transform: uppercase;
  font-weight: 700; letter-spacing: 0.3px;
}
.agent-msg-time { color: var(--ci-ink-soft); margin-left: auto; }
.agent-msg-subject { font-weight: 700; font-size: 13px; color: var(--ci-ink); margin-bottom: 3px; }
.agent-msg-card.unread .agent-msg-subject { color: var(--ci-blue-marianne); }
.agent-msg-preview {
  font-size: 12px; color: var(--ci-ink-soft); line-height: 1.4;
  display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden;
}
.agent-msg-footer {
  display: flex; justify-content: space-between;
  margin-top: 6px; font-size: 10px;
}
.agent-msg-status {
  padding: 2px 7px; border-radius: 4px;
  font-weight: 700; text-transform: uppercase; letter-spacing: 0.3px;
}
.agent-msg-status.status-nouveau   { background: rgba(46, 196, 182, 0.15); color: #1a826b; }
.agent-msg-status.status-lu        { background: var(--ci-cream-deep); color: var(--ci-ink-soft); }
.agent-msg-status.status-en_cours  { background: rgba(244, 162, 97, 0.15); color: #c66a1c; }
.agent-msg-status.status-repondu   { background: rgba(0, 0, 145, 0.1); color: var(--ci-blue-marianne); }
.agent-msg-status.status-archive   { background: #f0f0f0; color: #888; }
.agent-msg-ticket { color: var(--ci-ink-soft); font-family: monospace; }

/* DÉTAIL */
.agent-detail { background: #fff; overflow-y: auto; display: flex; flex-direction: column; }
.agent-detail-empty {
  flex: 1; display: flex; flex-direction: column;
  align-items: center; justify-content: center;
  color: var(--ci-ink-soft); font-size: 14px;
}
.agent-detail-head {
  padding: 16px 22px; border-bottom: 1px solid var(--ci-line);
  display: flex; justify-content: space-between; align-items: flex-start; gap: 12px;
}
.agent-detail-eyebrow {
  font-size: 11px; color: var(--ci-ink-soft);
  text-transform: uppercase; letter-spacing: 0.5px; margin-bottom: 4px;
}
.agent-detail-title {
  font-family: var(--ci-font-display);
  font-weight: 700; font-size: 18px; color: var(--ci-blue-marianne);
}
.agent-status-select {
  padding: 6px 10px; border: 1px solid var(--ci-line); border-radius: 8px;
  font-size: 12px; font-family: inherit; background: #fff;
}
.agent-detail-body { padding: 16px 22px; flex: 1; overflow-y: auto; }
.agent-detail-block { margin-bottom: 22px; }
.agent-detail-label {
  font-size: 11px; font-weight: 700; color: var(--ci-ink-soft);
  text-transform: uppercase; letter-spacing: 0.5px; margin-bottom: 6px;
}
.agent-detail-content {
  font-size: 13px; color: var(--ci-ink); line-height: 1.5;
  margin-bottom: 12px; white-space: pre-line;
}
.agent-reply-bubble {
  background: rgba(0, 0, 145, 0.05);
  border-left: 3px solid var(--ci-blue-marianne);
  padding: 10px 14px; border-radius: 0 8px 8px 0;
  margin-bottom: 8px; font-size: 13px; line-height: 1.5;
}
.agent-reply-input {
  width: 100%; box-sizing: border-box;
  padding: 12px 14px; border: 1px solid var(--ci-line); border-radius: 10px;
  font-size: 13px; font-family: inherit; outline: none; resize: vertical;
}
.agent-reply-input:focus { border-color: var(--ci-blue-marianne); }
.agent-reply-send {
  padding: 9px 18px; background: var(--ci-blue-marianne); color: #fff;
  font-weight: 600; font-size: 13px;
  border: none; border-radius: 8px;
  cursor: pointer; font-family: inherit;
}
.agent-reply-send:hover { background: var(--ci-blue-marianne-light); }
.agent-reply-send:disabled { opacity: 0.5; cursor: not-allowed; }
.agent-reply-archive {
  padding: 9px 14px; background: transparent; color: var(--ci-ink-soft);
  border: 1px solid var(--ci-line); border-radius: 8px;
  cursor: pointer; font-size: 13px; font-family: inherit;
}
.agent-reply-archive:hover { background: var(--ci-cream-deep); }

/* MODALS */
.agent-modal-overlay {
  position: fixed; inset: 0;
  background: rgba(15, 15, 30, 0.5);
  backdrop-filter: blur(3px); z-index: 1000;
  display: flex; align-items: center; justify-content: center;
  padding: 20px; animation: fadeIn .15s ease;
}
.agent-modal-card {
  background: #fff; border-radius: 14px;
  box-shadow: 0 30px 60px rgba(0, 0, 70, 0.4);
  width: 100%; max-width: 520px; max-height: 90vh;
  overflow: hidden; display: flex; flex-direction: column;
}
.agent-modal-head {
  padding: 16px 22px; border-bottom: 1px solid var(--ci-line);
  display: flex; align-items: center; justify-content: space-between;
}
.agent-modal-title {
  font-family: var(--ci-font-display);
  font-weight: 700; font-size: 16px; color: var(--ci-blue-marianne);
}
.agent-modal-close {
  background: transparent; border: none;
  width: 30px; height: 30px; border-radius: 8px; cursor: pointer;
  color: var(--ci-ink-soft);
  display: inline-flex; align-items: center; justify-content: center;
}
.agent-modal-close:hover { background: var(--ci-cream-deep); }
.agent-modal-body { padding: 18px 22px; overflow-y: auto; }

.agent-form-label {
  display: block; font-size: 12px; font-weight: 600;
  color: var(--ci-ink); margin-bottom: 6px; margin-top: 10px;
}
.agent-form-input {
  width: 100%; box-sizing: border-box;
  padding: 10px 12px; border: 1px solid var(--ci-line); border-radius: 8px;
  font-size: 13px; font-family: inherit; outline: none; background: #fff;
}
.agent-form-input:focus { border-color: var(--ci-blue-marianne); }
.agent-form-error {
  padding: 8px 12px; margin-top: 10px;
  background: rgba(220, 53, 69, 0.08);
  border: 1px solid rgba(220, 53, 69, 0.3);
  border-radius: 8px; color: var(--ci-danger); font-size: 12px;
}
.agent-form-submit {
  width: 100%; padding: 11px;
  background: var(--ci-blue-marianne); color: #fff;
  font-weight: 600; font-size: 13px;
  border: none; border-radius: 8px; margin-top: 16px;
  cursor: pointer; font-family: inherit;
}
.agent-form-submit:hover { background: var(--ci-blue-marianne-light); }
.agent-form-submit:disabled { opacity: 0.5; cursor: not-allowed; }

.agent-toast {
  position: fixed; bottom: 24px; right: 24px;
  background: var(--ci-ink); color: #fff;
  padding: 12px 18px; border-radius: 10px; font-size: 13px;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.3);
  z-index: 1100; animation: slideUp .25s ease; max-width: 360px;
}

@keyframes fadeIn { from { opacity: 0; } to { opacity: 1; } }
@keyframes slideUp {
  from { opacity: 0; transform: translateY(10px); }
  to   { opacity: 1; transform: translateY(0);    }
}

/* Responsive — mobile/tablette : reflow en stack */
@media (max-width: 900px) {
  .agent-layout {
    grid-template-columns: 1fr;
    grid-template-rows: auto auto 1fr;
  }
  .agent-sidebar {
    border-right: none; border-bottom: 1px solid var(--ci-line);
    flex-direction: row; overflow-x: auto; padding: 8px;
  }
  .agent-sidebar-section { margin-bottom: 0; margin-right: 12px; flex: 0 0 auto; }
  .agent-sidebar-foot { display: none; }
  .agent-list { max-height: 40vh; }
  .agent-header-right .agent-action-btn span { display: none; }
}

/* ====================================================================
   MODE DÉMO — bandeau permanent + ajustements pour iframe sur /demo
   ==================================================================== */
.demo-banner {
  position: fixed; top: 0; left: 0; right: 0;
  z-index: 9999;
  background: var(--ci-gold);
  color: var(--ci-ink);
  padding: 6px 14px;
  font-size: 11px; font-weight: 600;
  text-align: center;
  display: flex; align-items: center; justify-content: center; gap: 6px;
  font-family: var(--ci-font-sans);
  box-shadow: 0 2px 8px rgba(40, 30, 10, 0.15);
}
.demo-banner svg { color: var(--ci-blue-marianne); }
/* En mode démo, on décale les containers principaux pour ne pas être cachés par le bandeau */
body.app-mode .agent-inbox-shell,
body.app-mode .cockpit-shell {
  padding-top: 28px;
}
body.app-mode .agent-login-shell { padding-top: 28px; }

/* ====================================================================
   COCKPIT ÉLU (Module 3) — KPIs, headline, plan action, PDF
   ==================================================================== */

/* Quand persona = elu, neutralise les wrappers .phone */
.app-mode[data-persona="elu"] .phone,
.app-mode[data-persona="elu"] .phone-body {
  max-width: none !important;
  width: 100% !important;
  height: auto !important;
  min-height: auto !important;
  border-radius: 0 !important;
  box-shadow: none !important;
  margin: 0 !important;
  padding: 0 !important;
}
.app-mode[data-persona="elu"] { background: var(--ci-cream-deep) !important; }

/* SHELL */
.cockpit-shell {
  background: var(--ci-cream-deep);
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

/* HEADER */
.cockpit-header {
  background: #fff;
  border-bottom: 1px solid var(--ci-line);
  padding: 12px 24px;
  display: flex; align-items: center; justify-content: space-between;
  flex: 0 0 auto;
}
.cockpit-header-left { display: flex; align-items: center; gap: 14px; }
.cockpit-header-title {
  font-family: var(--ci-font-display);
  font-weight: 700; font-size: 16px;
  color: var(--ci-blue-marianne);
}
.cockpit-header-subtitle { font-size: 11px; color: var(--ci-ink-soft); }
.cockpit-header-right { display: flex; align-items: center; gap: 8px; }
.cockpit-period-select {
  padding: 7px 12px;
  border: 1px solid var(--ci-line); border-radius: 8px;
  font-size: 12px; font-family: inherit;
  background: #fff; cursor: pointer;
}

/* BODY */
.cockpit-body {
  flex: 1 1 auto;
  padding: 24px;
  max-width: 1280px;
  width: 100%;
  margin: 0 auto;
  box-sizing: border-box;
}
.cockpit-loading {
  text-align: center; padding: 40px;
  color: var(--ci-ink-soft); font-size: 14px;
}

/* HEADLINE narratif */
.cockpit-headline-card {
  background: linear-gradient(135deg, #000091 0%, #1a1a6e 60%, #0d2466 100%);
  color: #fff;
  border-radius: 14px;
  padding: 22px 28px;
  margin-bottom: 22px;
  box-shadow: 0 12px 30px rgba(0, 0, 70, 0.18);
}
.cockpit-headline-eyebrow {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 10px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.5px;
  color: var(--ci-teal);
  margin-bottom: 10px;
}
.cockpit-headline-text {
  font-family: var(--ci-font-display);
  font-size: 18px; line-height: 1.55;
  font-weight: 600;
}

/* KPIs row */
.cockpit-kpi-row {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
  margin-bottom: 22px;
}
.cockpit-kpi {
  background: #fff;
  border-radius: 12px;
  padding: 18px 20px;
  border: 1px solid var(--ci-line);
  position: relative;
}
.cockpit-kpi-num {
  font-family: var(--ci-font-display);
  font-size: 28px; font-weight: 800;
  color: var(--ci-blue-marianne);
  line-height: 1;
  margin-bottom: 6px;
}
.cockpit-kpi-label {
  font-size: 11px; font-weight: 600;
  text-transform: uppercase; letter-spacing: 0.5px;
  color: var(--ci-ink-soft);
}
.cockpit-kpi-delta {
  position: absolute; top: 14px; right: 14px;
  font-size: 11px; font-weight: 700;
  padding: 3px 8px; border-radius: 12px;
}
.cockpit-kpi-delta.positive { background: rgba(46, 196, 182, 0.15); color: #1a826b; }
.cockpit-kpi-delta.negative { background: rgba(220, 53, 69, 0.12); color: var(--ci-danger); }

/* GRID Top topics + Recos */
.cockpit-grid {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 18px;
  margin-bottom: 22px;
}

.cockpit-card {
  background: #fff;
  border-radius: 14px;
  padding: 20px 22px;
  border: 1px solid var(--ci-line);
  margin-bottom: 18px;
}
.cockpit-card-eyebrow {
  display: inline-flex; align-items: center; gap: 5px;
  font-size: 10px; font-weight: 700;
  text-transform: uppercase; letter-spacing: 0.5px;
  color: var(--ci-teal);
  margin-bottom: 4px;
}
.cockpit-card-title {
  font-family: var(--ci-font-display);
  font-size: 16px; font-weight: 700;
  color: var(--ci-blue-marianne);
  margin-bottom: 14px;
}
.cockpit-empty {
  padding: 16px; text-align: center;
  color: var(--ci-ink-soft); font-size: 12px;
  background: var(--ci-cream-deep); border-radius: 8px;
}

/* Top topics */
.cockpit-topics { display: flex; flex-direction: column; gap: 8px; }
.cockpit-topic-row {
  display: grid;
  grid-template-columns: 130px 1fr 36px;
  align-items: center;
  gap: 10px;
}
.cockpit-topic-label {
  font-size: 12px; font-weight: 600;
  color: var(--ci-ink);
  text-transform: capitalize;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.cockpit-topic-bar-wrap {
  background: var(--ci-cream-deep);
  height: 8px; border-radius: 4px; overflow: hidden;
}
.cockpit-topic-bar {
  height: 100%;
  background: linear-gradient(90deg, var(--ci-blue-marianne), var(--ci-teal));
  border-radius: 4px;
  transition: width .3s ease;
}
.cockpit-topic-count {
  font-family: var(--ci-font-display);
  font-weight: 700; font-size: 14px;
  color: var(--ci-blue-marianne);
  text-align: right;
}

/* Plan d'action — 3 cards cliquables */
.cockpit-recos { background: #fff; }
.cockpit-reco-card {
  background: var(--ci-cream-warm);
  border: 1px solid var(--ci-line);
  border-left: 4px solid var(--ci-teal);
  border-radius: 10px;
  padding: 14px 16px;
  margin-bottom: 10px;
  cursor: pointer;
  transition: all .15s ease;
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 14px;
  align-items: flex-start;
}
.cockpit-reco-card:hover {
  background: #fff;
  box-shadow: 0 4px 14px rgba(0, 0, 145, 0.08);
  transform: translateY(-1px);
}
.cockpit-reco-card.priority-haute { border-left-color: var(--ci-danger); }
.cockpit-reco-card.priority-moyenne { border-left-color: var(--ci-gold); }
.cockpit-reco-icon { font-size: 24px; line-height: 1; padding-top: 2px; }
.cockpit-reco-body { min-width: 0; }
.cockpit-reco-title {
  font-family: var(--ci-font-display);
  font-weight: 700; font-size: 14px;
  color: var(--ci-blue-marianne);
  margin-bottom: 4px;
  line-height: 1.3;
}
.cockpit-reco-rationale {
  font-size: 12px; line-height: 1.4;
  color: var(--ci-ink); margin-bottom: 6px;
}
.cockpit-reco-impact {
  font-size: 11px; color: var(--ci-ink-soft);
  margin-bottom: 6px;
}
.cockpit-reco-cta {
  font-size: 11px; font-weight: 700;
  color: var(--ci-teal);
  text-transform: uppercase; letter-spacing: 0.4px;
}
.cockpit-reco-priority {
  font-size: 9px; font-weight: 700;
  padding: 3px 8px; border-radius: 4px;
  text-transform: uppercase; letter-spacing: 0.3px;
  white-space: nowrap;
  align-self: flex-start;
}
.cockpit-reco-priority.priority-haute   { background: rgba(220, 53, 69, 0.12); color: var(--ci-danger); }
.cockpit-reco-priority.priority-moyenne { background: rgba(244, 162, 97, 0.18); color: #c66a1c; }

/* Satisfaction par catégorie */
.cockpit-satisfaction-list { display: flex; flex-direction: column; gap: 6px; }
.cockpit-sat-row {
  display: flex; justify-content: space-between; align-items: center;
  padding: 8px 12px;
  background: var(--ci-cream-deep);
  border-radius: 6px;
}
.cockpit-sat-cat {
  font-size: 12px; font-weight: 600;
  color: var(--ci-ink);
  text-transform: capitalize;
}
.cockpit-sat-pct {
  font-family: var(--ci-font-display);
  font-weight: 700; font-size: 14px;
  color: var(--ci-blue-marianne);
}
.cockpit-sat-meta {
  font-size: 10px; color: var(--ci-ink-soft);
  font-family: var(--ci-font-sans); font-weight: 500;
  margin-left: 6px;
}

/* PDF button */
.cockpit-pdf-row {
  background: #fff;
  border-radius: 14px;
  padding: 22px 28px;
  border: 1px solid var(--ci-line);
  text-align: center;
  margin-top: 6px;
}
.cockpit-pdf-btn {
  display: inline-flex; align-items: center; gap: 6px;
  background: var(--ci-blue-marianne);
  color: #fff;
  border: none; border-radius: 10px;
  padding: 12px 24px;
  font-size: 14px; font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition: background .15s ease;
}
.cockpit-pdf-btn:hover { background: var(--ci-blue-marianne-light); }
.cockpit-pdf-btn:disabled { opacity: 0.6; cursor: not-allowed; }
.cockpit-pdf-help {
  margin-top: 10px;
  font-size: 11px; color: var(--ci-ink-soft);
  line-height: 1.4;
}

/* Responsive */
@media (max-width: 900px) {
  .cockpit-kpi-row { grid-template-columns: repeat(2, 1fr); }
  .cockpit-grid { grid-template-columns: 1fr; }
  .cockpit-header-right .agent-action-btn span { display: none; }
}

/* Animation pulse pour le micro en mode "écoute" (Speech API) */
@keyframes pulse {
  0%   { transform: translate(-2px, -12px) scale(1);   opacity: 1;   }
  50%  { transform: translate(-2px, -12px) scale(1.6); opacity: 0.5; }
  100% { transform: translate(-2px, -12px) scale(1);   opacity: 1;   }
}

/* Accessibilité — respecte prefers-reduced-motion */
@media (prefers-reduced-motion: reduce) {
  .app-mode * { transition: none !important; animation: none !important; }
}